There are many different taxi companies in Prague. Unfortunately, taxi drivers still have a very bad reputation and not entirely without reason.
Many try to charge a higher price, do not adhere to the official fees, drive a longer route, or manipulate the taximeter during the ride so that it runs faster and a higher price is displayed.
Important Recommendations
- Tourist Points: Never get into a taxi near tourist spots. Taxi drivers often wait there to rip off unsuspecting tourists. Even Prague residents do not get into taxis here. Rather, use the well-developed local transport network.
- Ordering a Taxi: You can either order a taxi by phone or app, go to a taxi stand, or hail a taxi on the side of the road. When the taxi is free, the taxi sign on top of the car is illuminated.
If possible, order a vehicle via taxi apps, for example with Uber.
If you order a taxi by phone, let the reception desk at your hotel help you.
Hailing a Taxi on the Side of the Road
- License: If you hail a taxi on the road - which you should not do if possible - make absolutely sure that it is a licensed vehicle. The yellow light on the roof must be installed in all cases and the word TAXI must be visible in black letters. The company name, license number and prices should be visible on both front doors.
- Taximeter: Make absolutely sure that the taximeter is switched on.
- Price: Ask for the approximate price of the route as soon as you board.
Payment
Payment is made by taximeter. In the Czech Republic, taxi fares are set by the authorities of cities or counties. The taxi fares for Prague were last set in February 2020 and published in the official tariff ordinance.
It is binding for all taxis and taxi companies within the compulsory driving area and may not be exceeded or undercut.
This is ensured with officially calibrated taximeters installed in the taxis.
Payment is usually cash, however some taxis accept credit cards. If you use cashless payment, an identification document must be shown at the driver's request.
The passenger is entitled to a receipt. This receipt must be issued to the passenger from the printer of the taximeter.
Language
Most taxi drivers speak no or very little English. If you are lucky, you will come across a driver who knows English.
Destination Address
Due to possible communication difficulties, it is recommended to write the destination address on a piece of paper and show it to the driver.
Specifying a major landmark, such as a landmark near the desired destination, is very helpful, as is specifying the neighborhood.
Those who wish can follow the route in Google Map.
Fares
- Basic Fee: The basic fee is 60 Czech crowns (approx. 2.40 euros), the price per kilometer is 36 Czech crowns (approx. 1.45 euros).
- Night Fare: There is no night tariff in Prague, the same prices apply 24 hours a day.
- Standing and Waiting Times: For standing and waiting time, 7 Czech crowns per minute (approx. 0.28 euros) will be charged.
- Short Distance: Short distance costs 60 Czech crowns (approx. 2.40 Euro)
Electric Taxis
In the center of Prague, the basic fee for rides in electric taxis are 70 Czech crowns (about 2.80 euros), the price per kilometer is 39 Czech crowns (about 1.55 euros), and the short distance costs is 70 Czech crowns.
Taxi Color
- Yellow Taxis: Most taxis are yellow, have a yellow light on the roof with the word TAXI in black letters. The company name, license number, and prices should be visible on both front doors.
- White Taxis: Taxi Praha are white taxis with taximeters. They operate under the name TickTack. The company offers taxi service with guaranteed tariff prices. The company can be reached by phone at +420 220 414 414 or by mail at info@taxi14007.cz.
- FIX TAXİ: These are also white taxis with taximeters. The company offers taxi service with guaranteed tariff prices. The company can be reached by phone at +420 722 555 525 or by mail at dispecink@fix-taxi.cz.
Taxi to Václav Havel Airport
- Taxi: A taxi from the city center to Václav Havel Airport will cost around 700 Czech crowns. It is charged by taximeter, there are no additional fees.
- Private Transfers: Several companies offer limousine airport transfers where the chauffeur picks up the guest at the gate. For more details, please refer to the relevant websites, such as https://www.mozartlimousines.com/en/
Obligation to Transport
There is an obligation to transport, each passenger must be driven to any desired destination, as long as it is within the city limits. The taxi driver is obliged to drive the shortest and therefore the cheapest route, unless another route has been agreed.
No-Smoking Rule
There is a general no-smoking rule for drivers and passengers in taxis.
Tipping
Tipping is not a must, but is expected. A 5 - 10% tip is within reason.
Taxi Numbers
There are numerous taxi stops in Prague, but usually taxis are ordered via app. If you want to order a taxi by phone, you can find the numbers of some major taxi stops here.
Be sure to ask the front desk of your hotel to help you order a taxi.
- + 420 222 333 222, AAA Radiotaxi, AAATaxi.cz
- + 420 244 114 411, Halotaxi, HaloTaxiTransport.cz
- + 420 737 222 333, Modrý anděl, Modryandel.cz
- + 420 257 257 257, City Taxi, CityTaxi.cz
- + 420 220 414 414, Taxi Praha, Taxi14007.cz
Taxi-App
Through these taxi apps, you can order a taxi online:
The best known is AAA radiotaxi s.r.o, cab.eu or Liftago, and Taxi.Taxicap.cz
In these taxis you can usually pay without cash.
Be sure to use a taxi app to order a taxi and do not flag down a taxi on the side of the road.
Taxi Reservations
Of course, a taxi can also be pre-ordered, either by phone or by mobile app. Your hotel will be happy to help you order a taxi.
Uber
The company UBER has its headquarters in San Francisco, USA. It is a US service company that arranges transportation services online in many cities around the world.
Once you have downloaded the app on your phone, you can use the UBER services. When you order an UBER, you will be told the price for the route you want. Payment is made by credit card, Eurocard, PayPal, or with Google Play.
We strongly recommend all visitors to use the services of UBER instead of calling a taxi.
Complaint Hotline
Complaints about taxi drivers can be made in writing to the Magistrate of the City of Prague. In any case, please note the license number on the door and indicate from where and to where you were transported at taxi@praha.eu, or posta@praha.eu.
FAQ
The basic charge is 60 Czech crowns (approx. 2.40 euros), the price per kilometer is 36 Czech crowns (approx. 1.45 euros). For standing and waiting time, 7 Czech crowns per minute (approx. 0.28 euros) is charged.
Yes, there is UBER in Prague.
It is recommended that all travelers use UBER rather than taking a taxi.
A taxi can be pre-ordered by phone at the taxi stops or via cell phone app.
Ask the reception of your hotel to help you order a taxi.
Short trips cost 60 Czech crowns (approx. 2.40 euros).
All trips below this value are charged with this flat rate.
In the Czech Republic, taxi fares are set by the authorities of cities or counties. The taxi fare for Prague was last set in February 2020 and published in the official fare ordinance.
The basic charge is 60 Czech crowns (approx. 2.40 euros), the price per kilometer is 36 Czech crowns (approx. 1.45 euros). For standing and waiting time, 7 Czech crowns per minute (approx. 0.28 euros) is charged.